- Ensure the needed consultancy related to compensation programs in an efficient, timely, and accurate manner according to the HR Services, Global COMPENSATION AND BENEFITS Guidelines. - Be an active member of the HR Services, Global COMPENSATION AND BENEFITS Operations Team. - Judiciously offer and apply diverse consultant knowledge to stakeholders in the support the development and implementation of initiatives or projects. - Take an active part in implementation and utilization of new compensation policies, including participation in the annual compensation review process (collection of market salary data, proper process documentation and analysis of the data) in close collaboration with Compensation Compliance. - Provide support to Compensation Compliance to ensure that the HR policies and initiatives are implemented and key operational processes are run in the most effective and efficient way. - Provide a high level of customer service and problem solving skills in resolving issues and responding to HR Services’ customers and collaboration partners. - Act as the subject matter expert, mentor, and coach other compensation/benefits staff and collaboration partners. - Act as the subject matter expert for applicable HR systems and software. - Develop and provide timely and accurate, high quality research, analyses, reports and recommendations to meet both internal and external requirements according to the HR Services, Global COMPENSATION AND BENEFITS Guidelines. - Manage the Human Resource Information System in an effective, efficient, and accurate manner; act as the primary expert on all HR-related computer-based systems. - Maintain a focus on the continuous improvement of the processes relating to compensation programs. Take an active role in assessment and review of existing compensation policies proactively and independently. Working closely with Compensation Compliance. - Evaluate, describe and recommend solutions to improve processes and systems. - Manage the Human Resource filing and records systems efficiently and in accordance with relevant laws and HR Services, Global COMPENSATION AND BENEFITS Guidelines. - Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.
- Several years in managing COMPENSATION AND BENEFITS and/or payroll systems acquiring advanced knowledge of job analysis tools such as Mercer IPE, Expert level knowledge of compensation and/or benefits theory, systems and structures and/or programs. - Strong interpersonal skills and ability to lead processes and projects, within a culturally diverse and ambiguous environment, with flexibility of thought and action to influence and support the business. - Strong customer service focus, sense of urgency to meet or exceed customer expectations, and achieve daily commitments. - Ability to analyze information and data, problem solve, improve processes and proactively address risks and use this information to lead processes and projects. - Very strong and demonstrated customer service and problem-solving skills with high degree of judgment, discretion, confidentiality, planning and time management skills - Strong proficiency in the use of personal computers, preferably Microsoft software applications, such as Word, Excel and PowerPoint and networked computer systems. - Ability to handle multiple tasks, work under pressure, with deadlines to achieve service level agreements. - Proficiency in the English language, with excellent verbal, reading and written skills to communicate effectively, analyze information, and a secondary language based on the user audience, to give and receive information and deliver difficult messages. - Solid knowledge of the relevant systems, local laws and regulations applicable to the countries supported.
