Establish proactive and two way communication with the customer such that company long term business and technology strategies are understood by and are relevant to the customer and customer confidence, trust and dependence are engendered. Create and maintain customer response mechanisms in the event of failures / issues arising compliment local product line responses. Top level oversight of launches / customer projects so as to ensure customer expectations and company commitments are fulfilled. Ensure company maximizes its content per vehicle by creating and executing robust multi product line capture / battle plans. Through objective data-driven processes enable portfolio decision making (e.g. price & “givebacks”) across product lines. Ensure customer demands are managed through the appropriate company control mechanism such that all responses are made within an automotive context and consistent with company commercial policy.
Bachelor’s degree or above with Business Management or Trading 8years experience in multinational companies, with strong sales experience and track record of revenue and profit growth. Preferred in Automotive background, 3 years as manager / team leader in the field.