- Ensure the recruitment service is delivered, in line with contractual obligations and client service levels
- Contribute to the commercial success of the account through the achievement of NFI (monthly and annual) targets. Accountable for delivering to target start dates
- Develop end-to-end recruitment campaign strategies to meet longer term client requirements
- Develop and support the sourcing strategy for each role/business unit and agree the strategy (including web-based and direct sourcing) with hiring manager
- Work effectively with the sourcing and admin team to ensure a smooth client and candidate experience
- Mentor / guide members of the sourcing and admin team on best practice approaches, client culture and support them in achieving success in their roles
- Responsible for the management of candidate relationships and their satisfaction with the recruitment experience until start date
- Ensure that all changes to a candidate’s status are tracked on the ATS to enable accurate reporting
- Support the hiring manager with deciding which candidate to hire and guide them in determining an appropriate offer. Close the candidate: broker the offer with the chosen candidate, manage objections and support the candidate during their notice period